Privacy Policy

What Information We Collect

Information You Provide

• Card Prompts: Optional text you enter when creating cards (validated through content moderation before processing)
• Generated Cards: The AI-generated content and associated images (validated after generation to ensure community standards)

Automatically Collected Information

• Device ID: Anonymous identifier stored in cookies for rate limiting
• Usage Analytics: Anonymous data about how you use the platform
• Technical Data: Browser type, device type, IP address (anonymized)

How We Use Your Information

Service Provision

• Generate personalized daily focus cards
• Store your card history for easy access
• Optional rate limiting to prevent abuse (currently disabled for unlimited access)
• Track your clarity streak for motivation

Platform Improvement

• Analyze usage patterns to improve user experience
• Monitor platform performance and reliability
• Understand which features are most valuable
• Track content moderation events to improve filtering accuracy and maintain community standards

Data Retention and Deletion

Automatic Deletion

• Cookies: Device ID cookies persist for up to 1 year for convenience and streak tracking
• Streak Data: Maintained as long as you remain active; resets after 30 days of inactivity
• Rate Limit Data: Reset daily (when rate limiting is enabled)

Manual Deletion

To request deletion of your data, please contact us at [email protected] with:

• Screenshot or screen capture of the card(s) you want deleted from your "My Cards" profile page
• Card URL(s) if you have them (e.g., https://symclarity.com/card/xyz123)
• Brief description of the deletion request (single card, multiple cards, or all data)

We will process your deletion request within 48 hours and confirm completion via email.

Data Sharing and Third Parties

We do not sell, rent, or share your personal data with third parties.

Service Providers

We work with trusted service providers who help us operate the platform:

• AI Providers: For generating card content (data is not stored by providers)
• Hosting Services: For platform infrastructure and reliability
• Analytics Services: For anonymized usage analytics only

Your Privacy Rights

GDPR Rights (EU Users)

• Right to Access: Request information about data we store
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your data
• Right to Portability: Receive your data in a portable format
• Right to Object: Object to certain data processing

CCPA Rights (California Users)

• Right to Know: What personal information we collect and how it's used
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of the sale of personal information
• Right to Non-Discrimination: Equal service regardless of privacy choices

Cookies and Tracking

Essential Cookies

• Device ID: Anonymous identifier for rate limiting and streak tracking
• Session Data: Temporary data for platform functionality
• Consent Preferences: Your privacy choices and consent status

Analytics Cookies (Optional)

• Usage Analytics: Anonymous data about platform usage
• Performance Monitoring: Platform performance and error tracking

You can decline non-essential cookies without affecting platform functionality.

Security & Data Protection

Platform Security

• Encrypted Connections: All data transmission is encrypted using industry-standard HTTPS/TLS encryption
• Secure Infrastructure: Regular security updates, server hardening, and monitoring systems
• Access Controls: Strict administrative permissions and security protocols
• Modern Security Headers: Multiple layers of browser-level protection against common web attacks

Data Protection

• Privacy-First Design: Built from the ground up with minimal data collection
• Anonymous Device IDs: No personal information required or stored
• IP Anonymization: IP addresses are anonymized before storage
• No Third-Party Tracking: Zero external analytics or advertising services
• Minimal Data Retention: Data kept only as long as necessary for service operation

Content Security

• Input Validation: All user inputs are validated and sanitized to prevent malicious code injection
• Multi-Tier Content Moderation: Three-layer protection system ensures community standards:
  • Prompt validation checks user input before AI generation
  • AI output validation reviews generated content for appropriateness
  • Pattern-based filtering detects inappropriate language and themes
• Transparent Moderation: When content is flagged, you receive clear explanation of why and guidance on acceptable topics
• AI Provider Security: We use trusted, established AI providers with strong security practices
• Secure API Communications: All external API calls use encrypted connections
• Protection Against Abuse: Multiple safeguards to prevent platform misuse

Compliance & Standards

• GDPR Compliant: Designed to meet EU data protection requirements
• CCPA Compliant: Meets California privacy law standards
• Industry Best Practices: Following established security frameworks and guidelines
• Transparent Privacy: Clear communication about data handling and user rights

Security Reporting

We value responsible security research. If you discover a security issue, please contact us at [email protected]. We respond promptly to all legitimate security reports.

Children's Privacy

SymClarity is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date
• Showing a notification on the platform for significant changes

Contact Us

If you have questions about this privacy policy or your data, contact us:

• Email: [email protected]
• Data Protection Officer: [email protected]
• Data Deletion Requests: Email us with a screenshot of your card(s) from your profile